Your privacy matters to us. This Privacy Policy explains what personal data popi99 collects, why we collect it, how it is used and protected, and what rights you hold over your information as a player on our platform.
Every data transmission between your device and popi99's servers is protected by industry-standard 256-bit SSL encryption, preventing interception or tampering in transit.
popi99 never sells, rents, or discloses your personal data to third parties for marketing purposes. Data is shared only with licensed service providers strictly necessary for platform operations.
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team to exercise these rights — we respond within five business days.
We use cookies strictly for session management, fraud detection, and performance analytics. We do not use third-party advertising cookies or tracking pixels that profile you across other websites.
All personal data is stored on encrypted servers located in secure, access-controlled data centres. Access is restricted to authorised personnel and governed by strict internal policies.
popi99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable anti-money laundering and regulatory obligations.
popi99 ("we", "us", "the Operator", or "popi99") operates the online betting and casino platform accessible at popi99.cam. This Privacy Policy describes how popi99 collects, uses, stores, and protects the personal data of individuals ("you" or "the User") who visit, register on, or interact with the platform.
This Privacy Policy applies to all data processing activities conducted by popi99 in connection with the provision of its Services. It forms an integral part of the popi99 Terms & Conditions and should be read alongside them. By accessing or using popi99, you confirm that you have read, understood, and accepted the practices described in this document.
popi99's primary audience includes players based in Indonesia, including those in Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta, Semarang, and other major cities. All data processing described in this policy applies uniformly to all Users regardless of their location within Indonesia.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, including name, email address, date of birth, national identity number, IP address, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, or deletion. |
| "Data Controller" | The Operator — the internationally licensed corporate entity that owns and operates popi99 — which determines the purposes and means of processing Personal Data. |
| "Data Processor" | A third-party service provider that processes Personal Data on behalf of the Operator, under contractual data processing terms. |
| "Services" | All products and features offered on the popi99 platform, including sports betting, live dealer casino, slot games, togel (Indonesia's traditional numbers lottery) markets, and customer support functions. |
| "Cookies" | Small text files stored on your device by your browser when you visit popi99, used to maintain session state and collect anonymous usage statistics. |
popi99 collects Personal Data in the following categories, depending on how you interact with the platform:
popi99 collects Personal Data through the following channels:
popi99 processes your Personal Data for the following specific, legitimate purposes:
| Purpose | Details |
|---|---|
| Account Management | Creating, maintaining, and securing your popi99 account; authenticating login sessions; processing password resets. |
| Identity Verification (KYC) | Confirming that you meet the minimum age requirement (21+) and that your identity is genuine, in compliance with anti-money laundering obligations. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). |
| Fraud & AML Detection | Monitoring transactions and account behaviour to detect and prevent money laundering, bonus abuse, multi-accounting, and other fraudulent activity. |
| Customer Support | Responding to queries, complaints, and account-related requests submitted by you to our support team. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve platform performance, product offerings, and user experience. |
| Responsible Gaming | Monitoring play patterns to identify signs of problem gambling and applying self-exclusion or deposit limit controls where requested or required. |
| Legal Compliance | Retaining records as required by applicable anti-money laundering, financial reporting, and international licensing obligations. |
popi99 processes your Personal Data on one or more of the following legal bases:
popi99 may share your Personal Data with the following categories of third-party Data Processors, strictly for the purposes described in Section 5:
All third-party Data Processors are bound by contractual data protection obligations that prohibit them from using your Personal Data for any purpose beyond what popi99 has authorised.
popi99 may disclose your Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid court order, or in response to a lawful government request. In such cases, popi99 will disclose only the minimum data necessary to comply with the legal obligation.
In the event that the Operator undergoes a merger, acquisition, or sale of substantially all of its assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to this Privacy Policy that results from it.
popi99 does not:
Cookies are small text files placed on your device by a website you visit. They allow the site to remember your preferences and session state across page loads. popi99 uses first-party cookies only — we do not place third-party advertising or cross-site tracking cookies.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, and enable core platform functionality. | Session |
| Functional | Remember your language preference, display settings, and last-visited game categories. | 30 days |
| Analytics | Collect anonymised data about page views, session duration, and feature usage to improve platform performance. Data is aggregated and cannot identify individual users. | 13 months |
| Security | Detect and flag unusual login patterns, multiple account attempts, and automated bot activity. | Session to 90 days |
You may configure your browser to block or delete cookies at any time. However, disabling strictly necessary cookies will prevent you from logging in and using the platform's core features. Browser-level cookie controls are available in your browser's settings menu — consult your browser's help documentation for specific instructions.
popi99 retains Personal Data only for as long as is necessary to fulfil the purposes outlined in Section 5, or as required by applicable legal and regulatory obligations. The following default retention periods apply:
Once the applicable retention period has expired and no legal obligation requires continued storage, Personal Data is securely deleted or irreversibly anonymised.
popi99 implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:
As a User of popi99, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within five (5) business days.
Request a copy of the Personal Data popi99 holds about you, along with information on how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete Personal Data we hold about you. You may update basic profile information directly within your account settings.
Request deletion of your Personal Data where there is no longer a lawful basis for us to hold it. Note that AML obligations may require us to retain certain records for up to five years after account closure.
Request that popi99 limit how it uses your Personal Data in certain circumstances — for example, while a dispute over data accuracy is being resolved.
Request a structured, machine-readable copy of the Personal Data you have provided to popi99, which you may transfer to another service provider.
Object to processing of your Personal Data carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.
popi99 is strictly an adults-only platform. The Services are available exclusively to individuals who are 21 years of age or older. popi99 does not knowingly collect, store, or process Personal Data belonging to persons under 21. If we discover that a minor has registered an account or submitted personal data, that account will be immediately closed, all associated data will be deleted, and any funds will be forfeited in accordance with our Terms & Conditions.
If you believe that a minor has accessed popi99 using falsified credentials, please notify us immediately at [email protected] so that we can take appropriate action without delay.
popi99's servers and those of certain third-party Data Processors may be located outside Indonesia. Where Personal Data is transferred internationally, popi99 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards include:
popi99 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes that materially affect how your Personal Data is processed, popi99 will provide additional notice — for example, via an in-platform notification or an email to your registered address.
Your continued use of popi99 after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to revisit this page periodically to stay informed of how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please contact the popi99 data team through the following channel:
Reach our team at:
[email protected]
Our Indonesian-speaking support agents are available 24/7 (WIB, UTC+7). Please include "Privacy Request" in your message subject line so we can route your query to the appropriate team member promptly.
Our support team is available around the clock to assist with privacy requests, data access queries, and account concerns. You can also review our full Terms & Conditions or visit the FAQ for quick answers.
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